Customer Relationship Management Market | CRM Industry ...
The global Customer Relationship Management (CRM) market size was valued at USD 23.14 billion in 2015. The industry is driven by the growing demand for Software as a Service (SaaS) in the deployment of CRM suites and solutions
A Brief History of Customer Relationship ... - CRM Switch
1999 was a busy year for the CRM industry. A number of notable, high-value acquisitions consolidated the overall market, while emerging e-CRM vendors provided fierce competition. Using intranet, extranet, and internet, e-CRM vendors offered a level of intra-organizational collaboration that hadn’t previously been available in the CRM industry.
CRM industry trends - Top five CRM trends you should know ...
After staying quiet for years, the CRM industry made a lot of noise in 2012. Here's a look at the top CRM industry trends of 2012.
Honey | The CRM for the IT Industry
Honey is the first CRM designed specifically for the IT industry. Generate leads. Close deals. Boost ROI. Honey can make it happen.
Customer-relationship management - Wikipedia
Customer-relationship management (CRM) is an approach to manage a company's interaction with current and potential customers.It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.. One important aspect of the CRM approach is the systems of CRM that compile ...
CRM Industry Archives | CRM Switch
At CRM Switch, we rarely do news analysis, but this story is just too relevant to our overall content to pass up on. The Microsoft/salesforce.com product integration partnership announcement left quite a few people in the CRM industry scratching their heads. Read more Answering the “WTF?” of the Microsoft Salesforce.com Announcement
Customer Relationship Management (CRM) Market Intelligence ...
Global CRM Industry Outlook. The global customer relationship management software market was $28 billion in 2016, and expected to reach about $32 billion by 2017; The US and Western Europe has high market maturity in CRM. Parts of APAC, such as Australia, China, and India have medium market maturity
Siebel CRM Industry Solutions | Oracle Products
Siebel CRM continues to deliver complete solutions across multiple industries to the world’s leading blue-chip companies. With support for over 20+ industry specific solutions tailored to meet the industry needs with embedded best practices specific to industry requirements.
NextMove CRM for Industry
Powerful CRM for Any Industry. While most CRM solutions focus on recording activity, NextMove CRM highlights next actions to move the sales process forward.
Gartner Predicts CRM Will Be A $36B Market By 2017
The latest enterprise software forecast from Gartner shows Customer Relationship Management (CRM) increasing to a $36.5B worldwide market by 2017, a significant increase from the $20.6B forecasted ...